Overview

Organisation Name: St. Christopher’s Fellowship Phone No:

Apprenticeship Pathway: Customer Services Practitioner (Level 2) /Business Admininistrator Level 3

Location: Based across London residential services and Putney Head office

Employer Description: St Christopher’s is a leading charity for children and young people and we are proud of our history for providing fostering, children’s homes and a range of innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

Hours of Work: 35 hours per week (including 20% study time to work towards qualification) spread across seven days including evenings and occasional weekends; 1-hour lunch break.

Annual Holiday Entitlement: 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.

Pay: A Salary of £17,290 per annum

Position Title: Apprentice Youth Researcher

Closing date: 22 August 2022

Job Description

The Staying Close project explores ways that care leavers can be better supported to make transitions into living independently whilst maintaining important relationships with people who they trust such as staff from their former children’s homes. The successful candidates will be working with and under the supervision of the project manager and life skill coordinator. The successful candidates will provide a platform for young people and care leavers to have a say on how the project is run and on important decisions about their care. The successful candidates will assist in the planning and delivery of a completely young people led event and campaigns addressing young people’s views on their journeys into
independent living.

Key Responsibilities

  • Consultation of young people in St. Christopher’s London residential homes in a variety of ways to provide them with a strong voice in their pathway and care plans
  • Undertake peer research work with young people to establish the honest experiences of young people and their needs around preparing for and living independently
  • Engage young people in a variety of settings on a regular basis to better understand their needs and to represent them at meetings and to guide your work.
  • Inform the line manager about effectively working with and supporting vulnerable young people.
  • Co-produce campaigns with young people addressing key issues
  • Support the development of social media and an effective digital presence
  • Begin to develop resources and effective vehicles to ensure the involvement of young people and feeding their needs and ideas into decision-making.
  • Provide other young people with information about their rights and support services.
  • Record, monitor and evaluate your work
  • Learn how to prepare and present short written reports about your work
  • With support deliver presentations at professional meetings keeping them updated with the work of Staying Close.

An ability to complete a complex and demanding learning programme with external examinations is a requirement for this vacancy.

Person Specification

Education

GCSE Maths and English is preferable but not a requirement. If you do not have a grade C or grade 4 in maths and English or equivalent you’ll need to be prepared to gain an equivalent qualification alongside this role:

  1. Level 1 Maths/English required for the Customer Services Level 2 Qualification.
  2. Level 2 Maths/English required for the Business Admin Level 3

Experience

  • Experience of leading and managing group activities or events (experience with family, friends, colleagues and within work or education settings welcome)
  • Experience of advocating for change
  • Experience of building relationships across a diverse range of people
  • Experience of report writing
  • Experience of listening to, understanding and feeding back the experiences of others.

Skills & Abilities required

  • A genuine interest in hearing young people’s voices from local communities.
  • Able to engage with peer groups to gain their views and experiences.
  • Able to understand the importance of confidentiality within the workplace.
  • Understands the importance of redirecting complex, challenging and sensitive
    information.
  • Able to deal professionally with the public and partners in all forms of communication.
  • Accurate with excellent attention to detail.
  • Able to follow instructions and work to deadlines
  • Effective communication skills with a good standard of grammar and spelling.
  • Good knowledge of Microsoft office (specifically Word, Excel and PowerPoint) and
    the Internet.
  • Able to work flexibly as part of a team, asking for and giving support as needed.
  • Able to use initiative and learn to prioritise own workload.
  • Aware of equality and diversity and health and safety.
  • Able to understand the importance of being punctual and the impact absence has on the effectiveness of the team

About St Christopher's Fellowship

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong. We hope to attract applications from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.