Overview

Company Name: FDB Panel Fittings                                                                                     

Hours of Work: 9.00 a.m. to 5.00 p.m. with 1 hour lunch

 Annual Holiday Entitlement: 20 days + statutory days 

Pay: £210 per week with a pay review at six months

Position Title: Apprentice Sales Administrator                                              Age: 16 +

Job Description:  Providing sales support to the team

  • Responding to general telephone queries from a variety of different customer groups & giving advice & guidance as appropriate
  • Undertaking & assisting with any training / development activities as directed, in order to acquire & improve customer handling skills, update service knowledge & IT skills
  • Processing sales orders from emails & telephone using SAGE
  • Filing, photocopying, emailing, shredding & scanning
  • Archiving historical data, e.g. labelling & filing

 

An ability to complete a demanding learning programme with external examinations is a requirement for Way2Work vacancies

 

Skills and Abilities Required:

1 .Good communication skills with clear spoken and written English

  1. Knowledge of customer care, able to deal professionally with telephone callers
  2. Able to work flexibly within a team, asking for and giving support as needed
  3. Numerate, accurate and well organised
  4. Able to use Word, Excel & the Internet
  5. Able to understand the importance of being punctual and the impact absence has on team effectiveness